# Sigfox Backend Access

## Introduction

Some issues you may encounter will require us to have a look at your setup in the **Sigfox backend**. You can give other users access to individual groups or subgroups where devices are located.

In order to give access to somebody from outside your organization, you need to **create a new user** and Sigfox backend will map it automatically to the existing user. The existing user needs to **accept the invitation** and then the access is granted.

## Step-by-step instructions

### **1. Go to the User tab**

![](https://2906494444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M_VbAqewJ80M-hd2MaL%2F-M_X4vCUIUV4u5gJU_Ba%2F-M_X6TIqPYd-riwRXNGB%2F1.png?alt=media\&token=6cfd5272-98e2-4c08-a4c2-522063d5cf82)

### 2. **Click on New**

![](https://2906494444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M_VbAqewJ80M-hd2MaL%2F-M_X4vCUIUV4u5gJU_Ba%2F-M_X6zUXIBvL-Cm4ctYs%2F2.png?alt=media\&token=15e66ecf-46a5-4665-bbe9-2776c33f230c)

### **3. Fill in the name, email (of our representative who will be helping you), group or subgroup and give us the rights of at least:** Device manager (R) for read-only access Device manager (W) if you want us to edit something

![](https://2906494444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M_VbAqewJ80M-hd2MaL%2F-M_X4vCUIUV4u5gJU_Ba%2F-M_X7Ai2zGtSzfT2N_xk%2F3.png?alt=media\&token=eae6358d-4824-471e-ae2a-49b455824fae)

### 4. **Click Ok**

{% hint style="success" %}
The user will receive an email and will need to **accept the invitation**. After that you can see him among the users. You can delete him at any time or change his access rights.
{% endhint %}