> For the complete documentation index, see [llms.txt](https://ask.simplehw.eu/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ask.simplehw.eu/kb/how-to-purchase-the-devices/customization.md).

# Customization

We provide:

* Customization of device behavior through settings
* Customization of firmware extension
  * due to API7 being very flexible, it is rarely needed
  * Firmware modifications are charged based on a man-day rate
* Customization of hardware and embedded solutions
  * Fee-based on man-day rate&#x20;
  * Devices can also be used/shipped for embedding without casings&#x20;
  * For volumes over 1000 devices, we can also omit some parts not needed for the project (button, LED, etc.) Please contact sales for details.
* Customization of label
  * both laser and plastic labels can be customized
* Customization of case color
  * Any color is available for all devices
* Branding
  * We use UV print for all the device branding
* Customization of bulk packaging
  * Price is individual, project-based
* Production of individual packaging
  * Price is individual, project-based
* Custom device settings pre-configuration during manufacturing
  * Any settings can be preloaded into the newly manufactured devices, so they don't need to be configured via downlink and are field deployment ready. The price consists of the project and per unit/device fee.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://ask.simplehw.eu/kb/how-to-purchase-the-devices/customization.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
