# Delivery

**In stock:**\
There are hundreds of units in stock for many devices and we ship within 48 hours.

**To order:**\
Typical lead times, please consult sales, as parts availability and stock fluctuate daily and delivery cannot be guaranteed until a sales order is made:<br>

| Up to 10 units | 10-100  | 100-300 | 300-1000 | 1000-5000 |
| -------------- | ------- | ------- | -------- | --------- |
| 2 weeks        | 5 weeks | 6 weeks | 7 weeks  | 8 weeks   |

Custom products prolong lead time in general by 1 week due to the additional testing required.

Production capacity is over 3000 units/ week in one shift. What takes time is testing, processing, part availability, and planning the production into the pipeline. We strive to be as fast as possible.

Express delivery prioritizing order processing is offered at an additional fee. Please contact sales.\
Lead times commence once a confirmed order/payment is received.

For the real-time delivery status please [see ](https://www.simplehw.eu/blog/simplenews-1/new-ways-of-informing-customers-on-delivery-dates-71)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ask.simplehw.eu/kb/how-to-purchase-the-devices/delivery.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.