> For the complete documentation index, see [llms.txt](https://ask.simplehw.eu/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ask.simplehw.eu/kb/simple-api-6-generation/overview/device-list/simplepack/legacy/simplepack-2.0-accelerometer-lockout-continuous-triggering-error.md).

# SimplePack 2.0 Accelerometer Lockout (Continuous Triggering Error)

{% hint style="warning" %}
Please note the SimplePack 2.0 is a **legacy** device and is not available anymore.
{% endhint %}

Should you encounter **permanent triggering** (movement alert when the device is not moved), please check the **accelerometer sensitivity** value set by Sigfox downlink.

{% hint style="warning" %}
This value should be equal or higher than **0x07**!
{% endhint %}

In some very rare cases and in a small production batch, the accelerometer gets **stuck** - the solution is easy, just **drop the device from a height of circa 20cm on a table**. This short acceleration impulse will **unlock** the tiny mechanical parts inside of the accelerometer and the sensor starts working immediately. This is a permanent fix.


---

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