# Shipping Devices are shipped CPT from the Czech Republic via FedEx in bulk packaging in practical boxes. We deliver to all countries except for the countries to which[ FedEx is not shipping](https://www.fedex.com/en-cz/shipping/served-countries.html). We deliver under CPT Incoterms conditions meaning that all the insurance and import duties and taxes are at the importer side.\ Shipping by FedEx Express is the next day to most countries. Shipment insurance can be added by request for a cost of 1% of the shipping value. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ask.simplehw.eu/kb/how-to-purchase-the-devices/shipping.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.