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+1
Answered

How to check : how many time device was pressed ?

arnaud huvelin 4 months ago in SimplePack • updated by SimpleHW support 4 months ago 2

Hello,

Usecase :

  • pressme mode
  • everytime the user has an issue, he press the button
  • we use then the data to, determine how many times he had issues during his day, week, month, etc.

Concerns :

  • How can i be sure the message is sent when he press the button ?

Idea :

  • Device memory :
    • Can/does the device store how many times he was pressed ? If so, is it possible to send it every 6/12 hours ?
    • So, we can check if their is a gap between backend and reality :)

Is it possible ?

If you have other ideas, i'm listening :)

Answer
SimpleHW support 4 months ago

in Sigfox protocol a counter is increased by 1 for each message...So you can easily see in the backend the total number of presses...
See https://support.sigfox.com/docs/sequence-number:-general-knowledge

+1

Implement reverse geocoding in Dashboard

Pavel Sodomka 10 months ago in CheckFox / CheckFox features requests • updated 8 months ago 1
0
Under review

SimpleLeak 3.0 monitoring mode

odlaetet 3 days ago in SimpleLeak • updated by SimpleHW support 3 days ago 1

Does the Simpleleak (datasheet) monitors/alerts both leak and temp. simultaneous in one mode.

Meaning no two user selectable different modes? 

thx

0
Under review

Starting of the Red Light

Jordan MerciYanis 6 days ago in SimplePack • updated 5 days ago 2

Hello, 

We have a ticketing solution and we use the SimplePack devices to create information into our platform.
I presented the device to clients few days ago as we are going to install several inside their buildings, and they asked me if it is possible to have the red light starting as soon as we press the button. Currently, when you press the SimplePack, the light is on when you press the button, then it turns off few seconds and is on again for about 6 seconds. It is the few seconds off that disturb the clients. Is it possible to modify this behaviour ?

Thank you !

Jordan

0
Under review

I have a Simple Leak sensor how do I initiate a downlink to the device?

Edward Cadden 1 week ago in SimpleLeak • updated by SimpleHW support 6 days ago 9
0

Simple Pack downlink problem

Jordan MerciYanis 3 weeks ago in SimplePack • updated 3 weeks ago 1

Hello,

I want my SimplePack API 5 to send battery and temperature data as well as a heartbeat message every 1 hour. 
I tried this hexa code "8101000000000000" in the Sigfox Backend as the DIRECT value for Downlink Data. 
I pressed the SimplePack button during approx 6 seconds until it starts blinking and it did receive the downlink well.
However, after that, it didn't work out and the data sent by my device is just "11" when I press it ... (no battery and no temperature)
What am I doing wrong ? 

Thank you.

0
Under review

Question about Simple Pack downlink

Jordan MerciYanis 3 weeks ago in SimplePack • updated 5 days ago 3

Hello,

We use a lot of your Simple Pack devices.
We are about to install a lot of them into different client places. I'd like to know : Is there a way to send downlink data to a button and make it apply the new settings in a different way than press the device for about 6 seconds ?
Because once the buttons are deployed, we will not be able to push the buttons for 6 seconds ...
Thank you

Jordan

0

Práce s daty

lubi007 3 weeks ago 0

Jak se pracuje s daty, které posílají senzory, prosím? "Tečou" skrze Sigfox či případně SimpleHW infrastrukturu, nebo lze toto nastavit, prosím? Předem děkuji

0

Set heartbeat duration in API documentation

Jordan MerciYanis 1 month ago in SimplePack 0

Hello, I don't see in API 5 documentation how to set the number of hours when the heartbeat has to be sent (for example every 24 hours). Is there a byte that represents this duration ? Thank you.

Jordan

0
Answered

Simple Pack - Keep-alive function

Jordan MerciYanis 2 months ago in SimplePack • updated 2 months ago 5

Hello,

I would like my SimplePack buttons to send me a daily "keep-alive" message, to be sure they are still alive.
What is the best way to achieve this ?

Thank you

Answer
SimpleHW support 2 months ago

Yes or through IOFrog platform..