What's the status of my order?
If you've already paid for your order, you can check if your order was shipped or not in your account on the eshop. You will also receive an email informing you that your the package is dispatched and in this email, you will also receive the tracking number.
1. Go to shop.simplehw.eu and and log in using your email and password.
2. You can see your orders on the left - if you see fulfilled, your order has been shipped and you can expect to receive it soon (the delivery time is dependent on the chosen delivery method). Please note that we will ship your order only after the payment is received.