All You Need to Know Before You Order¶
Where to buy¶
You can buy our devices on our eshop. Contact us if you're unsure what device to get!
You can choose between fast international FeDex shipping or economy shipping provided by the Czech and your local post office. If you wish to have your order delivered in a different way, please contact us at:
When you pay by card, you will be always charged in EUR.
When you pay via bank transfer, you can pay in any of the currencies listed below.
Bank transfer payment¶
If you've chosen bank transfer as your payment method, there are several options of how you can pay. You will receive all the necessary information in an email right after you order.
First of all, these are our bank details:
|Bank name||Fio banka a.s.|
|Address||V Celnici 1028/10, Praha 1, 117 21, Czech Republic (CZ)|
And you can pay us in four different currencies. Here are the bank account numbers for each:
|Currency||IBAN bank account number|
When you're sending the payment, please put
/VS/SOxxx where the xxx is the number of your order you can find in your email) into the Note/Remittance field of the bank order.
The transaction is usually settled in 2-3 business days. We will dispatch your order as soon as the money arrives in our account and you will get notified of this - we will send you a dispatch confirmation email once the package is on its way to you.
We suggest you check whether or not you are eligible for VAT reduction for yourself as the information below is very basic.
The Czech Republic You always have to pay the VAT when buying from us in the Czech Republic, but if you represent a company that is VAT registered (plátce DPH), you can deduct the VAT from your taxes. But you pay the VAT to us and then it is returned to you.
The European Union If you're a private customer (consumer) in the EU, you always have to pay the VAT. If you represent an EU-based company without a VAT ID, you always have to pay the VAT. If you represent an EU-based company with a valid VAT ID, you don't have to pay the VAT when ordering from us, but you are responsible for recording the VAT transaction because of the VAT Reverse Charge Mechanism. If you want to have the VAT deducted when ordering, you need to fill in a valid EU VAT ID.
Outside the European Union If you're outside the EU, you do not have to pay the VAT at all! But the law in your country may require you to pay import duties. If you're not from the EU, we recommend you read up on ordering from the EU before purchasing anything.