Important note for all accelerometer based operating modes with SimplePack 2:0:
Should you encounter permanent triggering (movement alert when the device is not moved),
please check the accelerometer sensitivity value set by Sigfox downlink.
This value should be equal or higher than 0x07.
In some very rare cases in a small production batch the accelerometer gets stuck.
Solution is easy, just drop the device from height of cca. 20cm on a table.
This short acceleration impulse unlocks the tiny parts inside of the accelerometer so it starts working immediately. This fixes it permanently.
We apologize for any inconvenience.
Customer support service by UserEcho