What are the first steps I need to take when I receive my devices?
Dear Simple Hardware user,
Please read carefully this document as it will guide you in successful deployment of Simple Hardware devices.
Please keep in mind that the devices are sold primarily in B2B mode to system integrators, IoT platforms, consultancies and IT departments of corporations in order to integrate them into their products and projects.
To have a working solution you need 3 things
- Sigfox connectivity
- Way to visualize data and trigger emails/SMS
It is important to understand that different combinations exist.
If you are an integrator or Sigfox partner or Sigfox customer
you should already have:
- Full Sigfox onboarding and training by local Sigfox operator - see their contacts here
- Access to Sigfox backend including API and callbacks
- Either paid (commercial deployment) or free connectivity (for trials) from the local Sigfox operator
You activate Simple Hardware devices in the Sigfox backend. For Sigfox backend documentation and support see support.sigfox.com
For data visualizations, workflows and device management you can use
- your own platform (complete open source description of payloads and device configuration of Simple Hardware devices can be found at ask.simplehw.eu)
- the platform www.iofrog.com even using your own connectivity. First 20 days of usage are free of charge. Complete documentation how to setup callbacks can be found at doc.iofrog.com
If you are still not a Sigfox partner and don't have access to Sigfox backend
In special case you want to use SimplePack in hackathons, development or testing you can get a special one year subscription at buy.sigfox.com/activate
You can use this connectivity even with IO Frog platform by setting up callbacks. Complete documentation on how to setup callbacks can be found at doc.iofrog.com
Please, for any technical support, documentation and/or questions, ideas, praise go to our customer support platform at ask.simplehw.eu
The IDs of your device can be found on the device. The PAC code is in the QR code or printed on the device.
Enclosed with the device purchase is the .csv file for mass import and activation of the devices, containing both.
Please let us know at ask.simplehw.eu how you enjoy our devices. We will also gladly share your success stories.
For successful sales of the IoT solutions we developed a detailed general checklist for Qualification, Discovery and Solution validation (PoC) that should dramatically reduce your sales cycle.
And here is a specialized checklist for Logistics.
Please contact Václav Veselý our sales engineer for any sales support or platform integration.
We are also adding all the time the new uses, together with TCO and ROI calculations, sales materials, datasheets, detailed instructions and testimonials to www.simplehw.eu/usecases
In order to make your life easier we have a flat open pricing from 1 unit up to 10 000 units. Above that we will prepare special project pricings.
Price should not break any sales deal so contact us if you have special requirements.
We do customer branding of the devices, custom boxes and custom firmware/modes. Please don't hesitate to contact Mirka Pavlíková for quotations.
Happy IoT solutions selling
Your Simple Hardware team
Reply to this email for any order/payment/invoicing/delivery inquiries.
For any technical issues/support please go to ask.simplehw.eu
P.S.If you are not excited by our products, services and support, don't hesitate to contact directly the Simple Hardware founder Pavel Sodomka at email@example.com +420 777 737 837